Requirements

• 5+ years administrative, customer service, or related support experience. 
• 3+ years in electronics or similar industry
• Outstanding oral and written communication skills
• Highly motivated and detail oriented
• Strong Computer skills necessary; familiarity with MS Office, with an emphases on Excel and Access database programs
• Experience with ERP software a plus
• Experience in a manufacturing or production environment a requirement, order processing, entry, scheduling, dealing with internal departments to ensure order execution
• Excellent organizational and interpersonal skills.  Ability to successfully manage multiple projects 
• Familiarity with transportation and routing
• Strong math capabilities
• Quick learner with the ability to work independently
• Team player. Superior customer service skills
• Ability to perform in a fast paced environment
• Bachelors or related college degree preferred
• Fluency in Mandarin beneficial, but not required

Responsibilities

• Superior Customer Relations and Responsiveness
• Superior Support to Account Managers and Sales Manager
• Handle the processing of all orders with accuracy and timeliness
• Work Order Scheduling/Tracking
• Customer database and file maintenance
• Communication directly with customers to support sales team
• Providing prompt customer feedback and issue resolution
• Production arrangements (local and offshore)
• Shipment arrangements/logistics
• Track business activity and generate reports
• Attend and participate in sales, engineering and client meetings
• Various other duties as assigned

Company Benefits:  Medical, Dental, Vision, 401(k), and Life

Compensation: $21 hour to $28 hour based on the knowledge and experience

Visit www.yccable.com for company details.
 
Please submit your resume to resume@yccable.com